You can contact SSF using the email below. This page does not submit requests itself. SSF must confirm the deletion workflow and retention details before this page is used for app-store submission.
Preparing your request
Specify the app you use and whether you want account deletion, data deletion, access or correction. Contact [email protected] or call +91 88866 73333 for assistance. Include the app name and a description of your request.
SSF will need to confirm your identity through an appropriate channel. Do not post or send passwords, one-time codes or complete identity documents in an initial enquiry.
Deleting the app and deleting an account
Uninstalling an app only removes it from your device. It does not close an SSF account, delete server-side records or cancel a loan obligation.
Records that may need to be retained
Outstanding finance, legal recordkeeping or dispute requirements may limit immediate deletion of certain records. The final policy and request process must identify retained categories, reasons and retention periods.
Authorised staff accounts
SSF Lead and SSF Collection users should contact their SSF administrator for staff access removal. Customer records handled in a staff app must be managed under SSF’s authorised procedures.